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Catalog of Federal Domestic Assistance

Program Descriptions

11.002:  Census Customer Services

Objectives:  To assist census data users in the access to and use of published and unpublished data through information provided in newsletters, technical guides, conferences and training courses; design new informational and data products to meet user needs; prepare user-oriented computer programs for processing census files; develop user-oriented educational and training materials; provide assistance for locally sponsored conferences or workshops; and improve dissemination of statistical data to data users.

PROGRAM AND AWARD	FINANCIAL AND INFORMATION CONTACTS
ELIGIBILITY REQUIREMENTS	FINANCIAL AND ADMINISTRATIVE INFO.
APPLICATION AND AWARD PROCESS	INFORMATION CONTACTS
RELATED PROGRAMS	ASSISTANCE CONSIDERATIONS
PROGRAM ACCOMPLISHMENTS	POST ASSISTANCE REQUIREMENTS

11.002 ELIGIBILITY REQUIREMENTS:

Applicant Eligibility:  Materials and consultation at the Census Bureau are available to any requester. Officials of Federal, State, and local governments, universities, community organizations, and the private sector are eligible for Census Bureau-sponsored data user training; there may be a nominal fee. Also, see information about State Data Centers presented under program 11.004, Census Intergovernmental Services, in the Catalog, and at www.census.gov/sdc/www/sdctxt.html.

Beneficiary Eligibility:  General public.

Credentials/Documentation:  Not applicable.

11.002 APPLICATION AND AWARD PROCESS:

Preapplication Coordination:  None. This program is excluded from coverage under E.O. 12372.

Application Procedure:  By written request.

Award Procedure:  Not applicable.

Deadlines:  Not applicable.

Range of Approval/Disapproval Time:  Not applicable.

Appeals:  Not applicable.

Renewals:  Not applicable.

Criteria for Selecting Proposals:  Not applicable.

Examples of Funded Projects:  Not applicable.

Range and Average of Financial Assistance:  Not applicable.

11.002 RELATED PROGRAMS:

• 11.003 Census Geography;
• 11.004 Census Intergovernmental Services;
• 11.005 Census Special Tabulations and Services.

11.002 PROGRAM ACCOMPLISHMENTS:

11.002 FINANCIAL AND ADMINISTRATIVE INFO:

Federal Agency:  BUREAU OF THE CENSUS, DEPARTMENT OF COMMERCE

Type of Assistance:  Advisory Services and Counseling; Dissemination of Technical Information; Training.

Obligations:  (Salaries and expenses) FY 99 $7,940,000; FY 00 est $7,940,000; and FY 01 est $7,940,000.

Budget Account Number:  13-0450-0-1-376; 13-0401-0-1-376.

Authorization:  Act of August 31, 1954, Public Law 83-740, 13 U.S.C. 8.

Regulations, Guidelines, and Literature:  Publication order forms for reports resulting from censuses and special surveys, no charge. Selected informational publications: Monthly Product Announcement, no charge; Census and You (issued monthly-annual subscription, $21.00); information about training courses, no charge; Phone Contacts for Data Users, no charge; Census Catalog and Guide available on the web site and on CD-Rom. Please contact Customer Services (301) 457-4100 for ordering information, or check "Product Catalog" on the Internet site (www.census.gov).

11.002 INFO CONTACTS:

Regional or Local Office:  See list of 12 Bureau of the Census Regional Offices at www.census.gov/field/www/, and Department of Commerce District Offices, in Appendix IV of the Catalog.

Headquarters Office:  For information about training opportunities, contact regional offices. For free materials and ordering information for priced products, please contact: Customer Services, Bureau of the Census, Washington, DC 20233. Phone: (301) 457-4100. Use the same number for FTS.

(See Appendix IV for more contact info.)

11.002 ASSISTANCE CONSIDERATIONS:

Formula and Matching Requirements:  Not applicable.

Length and Time Phasing of Assistance:  Not applicable.

Uses and Use Restrictions:  (1) Assistance for locally sponsored conferences or workshops on the censuses and other Census Bureau programs-arrangements must be mutually agreeable; (2) consultation on problems associated with using Census Bureau products; and (3) descriptive reports, brochures, and Internet-site information (address: www.census.gov/) concerning Census Bureau programs, products, and their uses.

11.002 POST ASSISTANCE REQUIREMENTS:

Reports:  None.

Audits:  In accordance with the provisions of OMB Circular No. A-133 (Revised, June 24, 1997), "Audits of States, Local Governments, and Non-Profit Organizations." nonfederal entities that receive financial assistance of $300,000 or more in Federal awards will have a single or a program-specific audit conducted for that year. Nonfederal entities that expend less than $300,000 a year in Federal awards are exempt from Federal audit requirements for that year, except as noted in Circular No. A-133.

Records:  None.